| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007123335 | Incident Date: Sep, 30 2007 |
| Consumer's City: ALBUQUERQUE | Consumer's State: NM |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: ES | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTHBF30G625 | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 17 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 21 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2002 es 300 has headlight sensors which make it go up and down depending on what angle the car is parked/moving at. so going downhill, it should dip down to avoid oncoming traffic from glare and going uphill, it should make the light go farther. somehow the sensor (or something else) got faulty. lexus dealership made me drive at least 5000 miles (i used to live in fargo, nd and the nearest dealership with 225+ miles one way) before they could acknowledge that there was something wrong with the lights. i had to make a video at night (as they denied test driving at night) to show them my safety concerns about the headlights. the distance i could see was very small and it got dangerous at night time, unless i turned my high beam on. lexus acknowledged the problem, kept my car for one month, drove it for approximately 3000 miles. engineers from chicago and la came (i was told) and the answer was: we could not find what exactly is causing this, but there is some magnetic field around the wire to the sensor which disrupts the functioning of the sensor. we have put the shielded wire around the wire and it should not happen again. i had not been driving this car much since then at night time due to safety concerns, till i moved to albuquerque. the terrain here is hilly and i don't see the lights to dip down or go farther while going downhill and uphill respectively. while making turns around canyons and cliffs , going uphill, it becomes dangerous as you can' see more than 30-40 feet (or less) on a freeway which is not a safe braking distance at 65-70 miles/hr and if you turn the high beam on it's not safe for the oncoming traffic. i urge that nhtsa investigate this issue and i am willing to provide my car for driving up to 300-400 miles. even though i have put aug 22nd 2003 as the incident date, that is my purchase date from my uncle (the original owner) and it happens . everytime i drive. thanks for your time in this matter. *tr |
