Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007123356 | Incident Date: Oct, 17 2007 |
| Consumer's City: CRETE | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2D4GP44L15R | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 17 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 02 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In february 2007 noted high pitched noise - particularly at idle. sometimes when turning. felt like it was coming from the steering wheel. took it into the dealer and they replaced the power steering pump. warranty expired in august and noted the same noise in september. took van back into the dealer and they replaced the steering gear. parts and labor nearly $600. i feel the reason the pump failed the first time was overwork due to the gears and it should have been replaced while under warranty. service department recommended i contact chrysler warranty. i am still investigating how to reduce/eliminate the charges. *tr |