Consumer Complaint Detail
FORD / EXPEDITION / 2002
1 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007123379 | Incident Date: Aug, 10 2007 |
| Consumer's City: | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 2002 |
| Vehicle Involved in a Crash: Yes | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 1FMEU17W02L | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 17 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 07 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2002 ford expedition. the contact took his vehicle to the dealer for a routine service check and they replaced the lower driver side ball joints. a few weeks later, while driving approximately 25 mph, his vehicle was struck on the front passenger side by another vehicle. the contact suffered minor injuries. he drove his vehicle home and noticed a burning smell. the following day, the vehicle was towed to a local dealer. the dealer stated that both the upper and lower ball joints needed to be replaced, even though they were just replaced 500 miles ago. the contact also noticed that whoever replaced the ball joints did not check his alignment. the vehicle is currently still at the auto shop and has yet to be completely repaired. the current mileage was 89,500 and failure mileage was 89,002. |