Consumer Complaint Detail

FORD / ESCAPE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123405 Incident Date: Aug, 20 2007
Consumer's City: WEST CHESTER Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCU04141K Date added to File: May, 23 2021
Date Complaint Received: Oct, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 23 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driver's side outside door handle fails to work. upon disassembly, we found that the part that connected the handle mechanism to the lock mechanism was a flimsy thin metal washer, which had broke in half. this component is definitely substandard for the constant use it gets. upon conferring with other 2001 escape owners at escape-central.com (tech. tips ), not only does this part fail, but the same part on the interior door eventually fails too, thus you cannot open the door from either the outside or inside.' the passenger side door also has this problem as posted by other owners. this creates the possiblilty of being trapped inside during an emergency situation, such as a fire, accident, etc. these cars should be recalled and ford should fix this problem with a more substantial part.