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NHTSA Complaint Number: 007123512 | Incident Date: Sep, 01 2007 |
Consumer's City: WEST JORDAN | Consumer's State: UT |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: DURANGO | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:emission control:crankcase (pcv) |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1D4HB48D04F | Date added to File: May, 23 2021 |
Date Complaint Received: Oct, 18 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jul, 06 2004 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: After loading our boat at a reservoir and prepping the boat on the trailer, i started the durango to leave the lake, and the engine was knocking. a guy from the marina came by and said "it's knocking isn't it, that is the third dodge this summer. after having it towed to the nearest dealer and waiting a week for a diagnosis i was told that there is an evacuation canister mounted on the frame rail about mid-vehicle. if the vent to this canister gets in the water it will suck water into the intake of the engine. the engine had hydro-locked and was destroyed. i was told that even though we only had 37,000 miles on the vehicle, chrysler would not warranty this because it was considered submerged.6 weeks and $7000.00 in repairs and rental car fees, we have finally gotten our vehicle back. i was told by the mechanic that getting in water up to the hubs of the rear wheels, i would be at risk of this happening again. i am not sure that it was even in that deep when it happened the first time. i am going to get rid of this vehicle immediately. *tr |