Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123512 Incident Date: Sep, 01 2007
Consumer's City: WEST JORDAN Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:crankcase (pcv)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HB48D04F Date added to File: May, 23 2021
Date Complaint Received: Oct, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 06 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After loading our boat at a reservoir and prepping the boat on the trailer, i started the durango to leave the lake, and the engine was knocking. a guy from the marina came by and said "it's knocking isn't it, that is the third dodge this summer. after having it towed to the nearest dealer and waiting a week for a diagnosis i was told that there is an evacuation canister mounted on the frame rail about mid-vehicle. if the vent to this canister gets in the water it will suck water into the intake of the engine. the engine had hydro-locked and was destroyed. i was told that even though we only had 37,000 miles on the vehicle, chrysler would not warranty this because it was considered submerged.6 weeks and $7000.00 in repairs and rental car fees, we have finally gotten our vehicle back. i was told by the mechanic that getting in water up to the hubs of the rear wheels, i would be at risk of this happening again. i am not sure that it was even in that deep when it happened the first time. i am going to get rid of this vehicle immediately. *tr