Consumer Complaint Detail

FORD / ESCAPE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123633 Incident Date: Oct, 19 2007
Consumer's City: SUN CITY Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCU03104K Date added to File: May, 23 2021
Date Complaint Received: Oct, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 escape refused to operate starter after being operated with load at slow speeds, found new battery was dead and new alternator was installed while under warranty 6m miles ago last year. same problem has continued before and after battery and alternator repl. private auto service shop tested... system charging subnormal below 900 rpm. will not keep battery charged especially while a/c on, driving in city traffic in phoenix,. az. dealer refuses to look at it or test it now, even though they attempted to repair problem under warranty and problem continued to exist. suv has 31,301 miles on it as of 10/20/07. they have stalled every time i took it back and just keep saying "it cannot be." *tr