Consumer Complaint Detail

CHEVROLET / HHR / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123655 Incident Date: Oct, 14 2007
Consumer's City: KITTERY Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: HHR Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNDA23P46S Date added to File: May, 23 2021
Date Complaint Received: Oct, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I've had chronic problems with the front brakes, rotors, alignment and tires on the front end of my 06 chevy hhr. the vehicle began shaking violently when the brakes are applied. i took the vehicle back to the dealership at 2000 miles and 12000 miles and each time they had to turn the rotors and it seemed to temporarily resolve the problem. now i'm at 29000 miles, the problem has started again. the dealership says the rotors and front brake pads have to be replaced. i've owned many new vehicles in my life since my father is retired from general motors, and i've never ever had to replace the brakes or have the rotors turned for that matter. the dealership has tried telling me that the problem is a result of my driving habits and failure to service the calipers. i've had the car in the dealership repeatedly for this and other chronic problems and they've never mention that the calipers need any servicing. additionally, i'm 40 years old and the car is driven about 3/4 of a mile back and forth to work and not much more. to make matters worse, since my last tire rotation the left front tire has become almost completely bald. this is bizarre because i've been vigilant about rotating my tires every 6000 miles as recommended. the dealership has agreed to replace the rotors at their cost, but this problem needs to be covered and repaired 100% at gms expense. it's a result of poor design. they need to admit that there is a huge problem and pay for the necessary repairs. *jb