Consumer Complaint Detail

FORD / FOCUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123663 Incident Date: Oct, 09 2007
Consumer's City: ARLINGTON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP33P94W Date added to File: May, 23 2021
Date Complaint Received: Oct, 21 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 ford focus. the contact was unable to turn the ignition when the key was inserted. the dealer was unable to duplicate the failure. the failure recurred two days later. the dealer stated that the key cartridge caused the failure and they made the replacement. the contact stated that two of the three original keys have not worked properly since the replacement. the failure mileage was 14,155 and current mileage was 14,200. updated 01-14-08. *kb updated 12/12/07