Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123664 Incident Date: Sep, 25 2007
Consumer's City: WALLINGFORD Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2EU488X7U Date added to File: May, 23 2021
Date Complaint Received: Oct, 21 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 23 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 mercury mountaineer. the transmission made noises when downshifting at 15 mph or when starting the vehicle. the dealer reprogrammed the vehicle. the contact took the vehicle home, but the failure worsened. the transmission continued to slip. she returned to the dealer and left the vehicle there for a few days. a new computer part was placed in the vehicle, but the failure still persists. there is no repair for the failure. the failure mileage was 9,000 and current mileage was 9,500.