Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123680 Incident Date: Sep, 19 2007
Consumer's City: LAKE ORION Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWRB69M52M Date added to File: May, 23 2021
Date Complaint Received: Oct, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2002 vw jetta gl 2.0. it only has 83,000 miles on it and the transmission is acting up on it already. when i took it to the dealership the only suggestion they could give me is to replace the transmission($3k - $6k) i have read that there have been multiple problems with the 2002 model years pertaining to the transmission. mine won't shift from park into reverse, i have to go from park to drive, let it shift, then from drive to reverse, and that sometimes takes three or four tries. while driving if i am at a stop light, when i begin to accelerate, there is a pause between when i press the accelerator and the giant lunge forward the car makes as it shifts into gear. it also shifts very hard between all gears while driving. *jb