Consumer Complaint Detail

DODGE / NITRO 4X4 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123805 Incident Date: Oct, 22 2007
Consumer's City: DRUMS Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NITRO 4X4 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 11 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased a 2007 dodge nitro slt 4x4 from berger family dealership in january of 2007. this vehicle was purchased brand new. in spring 2007 my wife noticed when going up a steep hill at a slow speed (approximately 10-15 mph), coasting to the top of the hill to a stop sign, when she applies her brake pedal, there is no braking. after a short time, the brakes will engage. this is after swerving into oncoming lane to avoid "rear-ending" stopped traffic in front of her. luckily all these times, no one was in this lane. this happened again in the same spot on way to work the following week. an appointment was made to have this checked at dealership. nothing was found wrong, and dealership could not reproduce the problem. this issue sometimes can happen once or twice per week, or may happen once in 2-3 weeks. about 1 1/2 months later wife noticed when backing down our driveway which is steep, the same issue with braking. we made another appointment at dealership to have it checked. still unable to reproduce the problem, or find anything wrong. in september 2007, a local newspaper advised of this problem. we contacted the nhtsa and chrysler, and they were aware of this problem. we were told by chrysler that a recall of reprogramming some braking module will be out by the end of the month. it is october 23, no recall yet. i looked on your website and chrysler has this labeled as a "g40" recall, to start in october. today i telephoned the dealership, and they no nothing about this recall, in fact they looked in their chrysler computer system, and it is not even listed. i feel this is uncalled for as my wife is petrified to drive this vehicle. someone at chrysler is "dropping the ball" and this needs to be remedied immediately before someone is killed by brakes that do not work, or intermittently fail. i am looking for your help to pressure chrysler into fixing this problem. we do not wish to become a statistic in your files because of this manufacturers error(s). *tr