Consumer Complaint Detail

DODGE / RAM 1500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123844 Incident Date: Oct, 20 2007
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7HC16X7XS Date added to File: May, 23 2021
Date Complaint Received: Oct, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle's upper dash has developed six major and separate cracks which poses a possible hazard. it is an apparent defect most likely within the process of molding the dash. in the molding process, if the molten plastic is not the proper temperature, or formulated properly, then the dash will develop "stress cracks", which are straight lines, not webbing. additionally, these cracks are neither caused by sun or protectorant nor heavy use or environment. main concern: further cracking can and will lead to the dashboard failing and falling into the wiring, possibly causing a short or fire. electrical failure could cause a fatality due to the deploying of the air bags in a manner not related to an automobile accident via a short (two wires touching), or the failure of the headlamps during darkness, or the failure of the windshield wipers at speed during heavy rain. i have contacted the manufacturer to see if they will address this inherent flaw in the product. *tr