Consumer Complaint Detail

TOYOTA / SIENNA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123863 Incident Date: Sep, 24 2007
Consumer's City: LILBURN Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13C22U Date added to File: May, 23 2021
Date Complaint Received: Oct, 22 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 toyota sienna. at 34,006 miles, the brakes began to make squeaking noises and the brake warning light illuminated. the failure occurred while driving 45 mph. at 36,000, 46,000, and 49,000 miles, the dealer replaced the front and rear brakes, the rear and front rotors, and also resurfaced the front and rear drums. the repairs were performed under warranty. nevertheless, the brakes continued to squeak and the brake pedal must be depressed very hard in order for the vehicle to stop. the dealer stated that the noise was due to the brake buster and it needed to be replaced at the cost of $1,000 since the vehicle was out of warranty. the manufacturer stated that they could not be of assistance since the warranty expired. they provided the contact with reference number 2007-0220392. the current mileage was 78,000 and failure mileage was 34,006. the dealer stated arm rests, replaced brake light bulb, squeak in the inside cabin. updated 11/26/07 *tr