Consumer Complaint Detail

MINI / COOPER US / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007123956 Incident Date: Sep, 26 2007
Consumer's City: MOUNT VERNON Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER US Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWMF735X7T Date added to File: May, 23 2021
Date Complaint Received: Oct, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 01 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) a deise-like rattling noise, not in time with the engine, coming from under the hood on start-up. the noise would eventually go away as the engine warmed up. as time progressed, the noise grew louder and took longer to subside. vehicle was eventually turned over to the dealer for evaluation. (2) the noise was determined to be a failure of the oil-fed cam chain tensioner. the piston was determined to be starved of oil, causing the cam chain to create a rattling noise increasing in volume and duration. (3) parts were ordered to fix the cam chain tensioner and the piston and tensioner were replaced. there is still some rattling on start-up, but the noise has significantly diminished. several other owners online have reported similar issues and it appears the replacement of the cam chain tensioner is a temporary fix (with the noise returning some weeks later). failure of the cam chain tensioner will lead to additional wear on the cam chain eventually damage to the engine case, cams and valves themselves. a catastrophic engine failure will occur if this issue is not addressed. *tr