| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007123965 | Incident Date: Sep, 08 2007 |
| Consumer's City: CORDOVA | Consumer's State: TN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2007 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMEU64E67U | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 23 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 06 2007 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: New vehicle purchase in orlando, fl on 09-07-07. took to local ford dealer in memphis, tn on 09-10-07 with issue of vehicle pulling and steering wheel vibration when braking, (1300 miles on vehicle). ford said the rotors were glazed and warped, (ford service employees unable to explain how or why this occurred with only 1300 mile on vehicle). ford resurfaced rotors,(ford stated they are only required to resurface rotors, not replace them under warranty). ford did not replace brake pads or do any other brake job associated repair/replacement. rotors were resurfaced with over half usable brake surface removed. i explained to ford that with so much brake surface gone the next time the rotors are serviced, the rotors will most certainly need to be replaced at owners expense. (this repair has eliminated the first resurfacing option for the consumer). *tr |
