Consumer Complaint Detail
FORD / EXPEDITION / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007124043 | Incident Date: Jul, 02 2007 |
| Consumer's City: SIOUX FALLS | Consumer's State: SD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMFU16L62L | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 23 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 31 2003 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 7/3/2007 i heard a loud banging sound and smelled gas coming from under my engine. when i had it towed to sioux falls ford, they said a spark plug had blown out. when i asked if that was a factory defect, i was told that the plug may have been put in incorrectly. i have never had the spark plugs replaced, so i knew it was a factory plug, but the technician said that they had no way of knowing that. i spent $800 to have the it re-thread. 4 weeks later, a different spark plug did the same thing. at that time, they told me that they would check all of the spark plugs to ensure that they were tight. 4 weeks after that, the ignition coil needed to be replaced in that plug and the plug needed to be replaced. they claimed that their repairs had not caused this, but i feel like i have been getting the run-around on all of this simply because i am a woman. *tr |