Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124070 Incident Date: Oct, 01 2007
Consumer's City: SHOREVIEW Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:gear box:shaft sector
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E12Z Date added to File: May, 23 2021
Date Complaint Received: Oct, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Pulling out of a neighbor's driveway, my shift rod cracked off and dangled, leaving the truck immobile. nothing had preceded this. due to towing fees, i contacted a local mechanic who was able to bring it to his shop, a mile away, vs. to ford, which would have required a $200 flatbed tow. this provider tried for 3 weeks to get a part, # 5l2c36529a, told that ford had 1300 vehicles with this issue. if this had happened on the street, there would have been an accident. several calls to ford and local dealerships have been not only unproductive but fruitless and demeaning. we are concerned for others that have this same issue, which ford (which i have always been loyal to prior to now) has gone out of its way to deny, are going to be endangered and would like a recall investigation, please! *tr