Consumer Complaint Detail

VOLVO / XC90 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124077 Incident Date: Oct, 06 2007
Consumer's City: PEORIA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: XC90 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:lever and linkage:floor shift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV4CZ852871 Date added to File: May, 23 2021
Date Complaint Received: Oct, 23 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 volvo xc90. on october 7, 2007, the contact's daughter accidentally pulled the gear shift while climbing into the back seat of the vehicle. as a result, the vehicle rolled out of the driveway. the engine was not running and the keys were not in the ignition. the contact's husband was able to get in the vehicle and place it in park without a crash. the contact stated that when the engine is not running, she could still shift through all the gears without depressing the brake pedal. also, while the vehicle is placed in drive, the contact can turn the vehicle off and remove the key from the ignition. bill casey, a representative from the volvo manufacturer, warned her that if she filed a complaint with nhtsa, she better hire an attorney because volvo would not provide assistance. he also stated that her vehicle was possibly a lemon and, if she did not report the failure to nhtsa, volvo would do whatever it takes to rectify the situation. this even includes providing her with a new vehicle. the contact has a video tape of the gear failure. the current mileage was 8,000 and failure mileage was 7,600. updated 01/11/08. *lj