Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124129 Incident Date: Oct, 24 2007
Consumer's City: ERIE Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4GP24R65B Date added to File: May, 23 2021
Date Complaint Received: Oct, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) no events leading up to failure. 2) rear liftgate electric latch fails to actuate. this is the only way to open the rear liftgate as there is no manual override. i believe this is a safety problem because in minivans, the rear passengers are not easily accessible via the sliding side doors. in our case, children in child-restraint safety seats are in all rear seats of the vehicle (middle and rear, i.e. 4 kids). the only way to access rear passengers is to either crawl over the middle seats to the rear or via the liftgate. however...the latch fails and the gate does not open. 3) actuator switch had to be replaced (approx cost $90.00). *jb