Consumer Complaint Detail

FORD / FREESTAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124178 Incident Date: Oct, 23 2007
Consumer's City: FOREST LAKE Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA50624B Date added to File: May, 23 2021
Date Complaint Received: Oct, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 07 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife was driving our 2004 ford freestar to work. she was stopped at a red light on a freeway overpass ready to enter the freeway. when the light turned green and she took her foot off the brake the van would not move. the vans transmission has been diagnosed be the dealer as the problem. there were no warning signs or warning lights to the failure. she was lucky that the van did not die on the freeway 20 feet away and that she did not roll into the car behind her. the van has 62,000 miles on it. after reviewing edmunds comment boards on the ford freestar it seems that this is a common occurrence. apparently, others have had the same problem with the transmission failing without notice. one poster was going 40mph when his van died. this in my opinion is a severe safety hazard and ford should be recalling these vehicles and reimbursing people for new transmissions. a transmission should not fail at 60,000 miles and without any warning. *tr