Consumer Complaint Detail

CHRYSLER / 300M / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124197 Incident Date: Jul, 03 2007
Consumer's City: ATHOL Consumer's State: ID
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300M Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Wheels:rim
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HE66G1XH Date added to File: May, 23 2021
Date Complaint Received: Oct, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 17 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The manufactured rims on our 1999 chrysler 300m no longer hold air (rim #lg40rav or lc40rav). all four rims have a slow leak, even after new tires were installed. the local dealer and a few local tire shops have inspected the rims and all concluded the metal rims are defective, they are deteriorating on the inside; all seem to suspect it is likely the rims were made with poor quality metal. chrysler customer service (800-992-1997, millie, emp#4mc, & her supervisor, robin, emp#5rs) indicates they have no way of knowing why the rims no longer work (suggested a driver may have hit a curb) and chrysler will not replace the rims or look further into the situation, because the warranty is no longer valid. they indicated that they do not and will not replace these rims unless forced by a recall. the local dealership indicates the replacement cost for the rims is $2,828, the car's value is only worth a little more than twice that amount. *tr