Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124202 Incident Date: Oct, 01 2007
Consumer's City: MARIPOSA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 10 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Gear shift mechanisms broke apart and seperated from the steering column leaving the vehicle in park position. towed to dealer. part not available for 1 month. previously had vehicle to dealer stating there was a noise emanating form the steering column. could not find anything. am told the part is $700 + and $200+ to install. my contention is this was a faulty part. if this happened while driving, it could have deployed the air bag causing a serious accident. even the dealer has never heard of the mechanisms breaking apart as this one did. *tr