Consumer Complaint Detail

CHEVROLET / AVALANCHE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124250 Incident Date: Sep, 30 2007
Consumer's City: MOUNT AIRY Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AVALANCHE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Parking brake
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At the first of october i received a letter from onstar stating that my service would no longer be available for my 2002 chevorlet avalanche beginning jan 2008. onstar is a safety device on my truck...and was the deciding factor in choosing a gm vehicle. some other family members have 2003 gmcs and they are repairable but mine is not. i find this hard to believe..they just do not want to pay for it. i have had some trouble with my truck, eg- hardbody fading, would not pass inspection 3 years back b/c emergency brake was wore...no recall but the part was redesigned..hmmm, tailgate leaking water, a loud popping noise that took 4 long times at the dealer for them to find, but i can live with all this...but my onstar was a great piece of mind, esp with an illness and now a new baby. i will never purchase a gm again, b/c they have dumped all of us with analog service like a disease...i was told i could trade my truck and onstar would give me an additional year free! big wow...that is an insult. my truck was just paid for in august and in october i find out the big safety device of onstar is over. *tr