Consumer Complaint Detail

CHEVROLET / C7500 / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124343 Incident Date: Oct, 14 2007
Consumer's City: ROMULUS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: C7500 Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDS13S462 Date added to File: May, 23 2021
Date Complaint Received: Oct, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 20 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Monday, 10/15/07 vehicle would not start in the a.m. vehicle was jumped started proceeded immediately to dealer. explained to service dept vehicle would not start however, all interior lights were working but vehicle would not start. service dept had vehicle all day could not find anything wrong. battery was checked out it was ok. monday night (10/15/07) vehicle would not start after being in service all day. vehicle was jumped started again to get me home. tuesday (10/16/07) am vehicle started went to work. checked veh around 10:30 am vehicle would not start. vehicle had to be jumped started immediately went to dealership complaining of the problem. a device was placed in vehicle checking the milla amp draw. traced problem to faulty gate module was draining on battery (in other words terrorizing battery) preventing vehicle from starting. called gm customer service to complain about being reimbursed. words that were used by gm were malfunction, faulty part. i strongly feel this is a defective part. tailgate module & battery had to be replaced. i asked for original part back in case it needs to be inspected. *tr