Consumer Complaint Detail

FORD / FOCUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124404 Incident Date: Oct, 14 2007
Consumer's City: OWOSSO Consumer's State: MI
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 03 2007
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently took my 2003 ford focus in for suspension noise in the front. the shop took a look at it and said he had seen a lot of focus' and escorts that have the spring on the strut break. he said there is no warning signs. the noise he was hearing was coming from the top of the strut which he said didn't appear to be a hazard but suggest i replace both front struts just in case. he said a lot of the time people won't know that their spring is broken because it will stay intact in the bottom and top strut housing. he said on other occasions the spring will come out of the housings and possibly puncture the tire. he said aftermarket brands have a stronger steel they use in their springs and recommended using the aftermarket brand instead of ford genuine parts. that is ok with me because the aftermarket brand is cheaper. *tr