Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124429 Incident Date: Oct, 14 2007
Consumer's City: RAYMOND Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GW58N72C Date added to File: May, 23 2021
Date Complaint Received: Oct, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 25 2007
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My jeep 2000 grand cherokee suddenly will produce no heat, this is a safety concern since the windows will not defog and can create serious visibility problems. the heating system will only blow cold air, which can suddenly create condensation on the window and entirely obscure visibility. there were no events leading up to the failure, it just stopped working. upon a short bit of research, it seems to be a very common problem with jeep grand cherokee's from 2000-2004 and jeep will not acknowledge it as a manufacturing defect even though thousands upon thousands are having this same safety problem happen to them. *tr