Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124624 Incident Date: Oct, 16 2007
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSP69M62M Date added to File: May, 23 2021
Date Complaint Received: Oct, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle is a 2002 tdi jetta gls 4 door sedan manual transmission. at about 29,000 miles the check engine light illuminated with and obd 2 code of (p0128 coolant thermostat-coolant temperature below thermostat regulating temperature). took the vehicle to dealer which replaced the coolant temperature sensor and coolant fluid. this did not correct the problem which recurred. i then did research and found vw tech bulletin 4-04 which addresses this problem and is intended to guide technician troubleshooting. i feel this is either a parts design defect, engineering flaw, or vehicle wiring assembly defect. it is not a normal maintenance or wear and tear issue. dealer is attempting second round of troubleshooting for this problem. request nhtsa assess other vehicle owners similar complaints and pursue a recall for this vw known problem/defect as vehicle is no longer under warranty but this problem is known to occur for this vehicle. *tr