Consumer Complaint Detail

HONDA / CR-V / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124637 Incident Date: Oct, 21 2007
Consumer's City: CHAPIN Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CR-V Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SHSRD78853U Date added to File: May, 23 2021
Date Complaint Received: Oct, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 27 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On two occasions my 2003 honda crv began to accelerate on its own following an initial acceleration at highway speeds. the cruise control button was on, but had not been activated. it continued to accelerate and would not respond to braking, turning the cruise control button off, etc. for eight full seconds the car was not under my speed control on the highway. the certified honda dealer said there was a news bulletin about it on honda's web site (but would not share it with me) and told me to go to the honda dealer where i purchased the car. i took it in and they cleaned the throttle, failed to share any bulletins with me, stating these info was for the dealers only. i was told that the acceleration was due to cruise control problems in these 2003 crv's and it is a misread with the computer and the pneumatic system. there was no indication that the problem was fixed, but to take it to them again if i felt it would be a problem. i contacted honda directly to file a complaint. they would not offer any information and stated that since it technically was not a recall, they did not have to share any information with me nor did they have to pay for it. i would like for the general public to know about it in order to save lives. i was blessed to have narrowly diverted disaster. i have lost trust in the recall process. this needs to reach the consumer in some form. *tr