Consumer Complaint Detail

CHEVROLET / IMPALA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124643 Incident Date: Feb, 14 2007
Consumer's City: Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WF52E749 Date added to File: May, 23 2021
Date Complaint Received: Oct, 28 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 04 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 chevrolet impala. when driving over speed bumps at various speeds, the contact heard a loud vibration and clucking noise in the steering column. she took the vehicle to the dealer and they replaced the outer hubs, tie rods, and intermediate shafts. however, the noise and vibrations still occur when driving over variations in the road. the dealer was unable to determine the cause of the failure. the contact filed a complaint with the manufacturer. the failure mileage was 53,592 and current mileage was 74,472.