Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124646 Incident Date: Oct, 28 2007
Consumer's City: LINCOLN Consumer's State: DE
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU75E2YZ Date added to File: May, 23 2021
Date Complaint Received: Oct, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I received the original recall notice in august 2007. i contacted the local ford dealer and was told that the part required was on order with an anticipated arrival date of late october 2007. i then received a postcard telling me i could have a "temporary" fix of having my cruise control completely disabled. as of this date, i am now being told that the part may not be available until january 2008. i have a lengthy commute, i paid for and do use my cruise control feature. i don't think 6 months is "temporary" and would like my vehicle properly fixed in a reasonable time. six months is not reasonable for a safety recall. *tr