Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124756 Incident Date: Oct, 27 2007
Consumer's City: HARWICH Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73K44U Date added to File: May, 23 2021
Date Complaint Received: Oct, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rear window liftgate hinge on my 2004 ford explorer fractured. this was obviously a defective hinge in that it shouldn't have worn out like it did. i had to bring it to the dealer who replaced both hinges for approx $165. they told me there was a recall for this same problem for the years prior to my model year. they also said that the hinge was the same type that was failing in the prior model years. i am filing this complaint in order to have any of this type of hinge that was used to be included in the recall. the recall was # 04v442000. *tr