Consumer Complaint Detail

MERCEDES BENZ / E320 / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007124868 Incident Date: Oct, 27 2007
Consumer's City: WATERTOWN Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E320 Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF55F5TJ Date added to File: May, 23 2021
Date Complaint Received: Oct, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 30 1996
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My car seem not to be starting all the time when i turn the ignition key on. mercedes service informed me that the wire harness needs to be replace and there are bare wire exposed and this could be causing the problem. the informed me that the material was made with biodegradable material and that's why this is occurred. i informed the dealer that this is a safety hazard and should be fixed by mercedes as a campaign rather than charge the owner 1,500 dollars to fix. the dealer said to not touch the wire harness and eventually the car will stop running. this is totally unacceptable for a 50k plus car and not to have the manufacturer to stand behind their poor design. i am reporting this before i have a failure which could cause an accident due to engine failure and brake failure due to lack of power. *tr