Consumer Complaint Detail
MERCEDES BENZ / C CLASS / 2002
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007124874 | Incident Date: Mar, 26 2007 |
| Consumer's City: MATTHEWS | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: C CLASS | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: WDBRF61J42F | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 29 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Dec, 21 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My wife drove the car in the morning, no problem. early afternoon, she left to pick up our child, while leaving the neighborhood. the vehicle starting sending warning signs came on the dash that had never been seen before. then thick smoke came out from under the steering wheel. my wife had to open her window. she then turned around to go back home prior to leaving the community. on the way back the car slammed on brakes by itself and cut itself off and said the vehicle had 7 faults. ran up to a neighbors home, upon returning the vehicle was engulfed in flames and became a total loss. police and fire marshal came to inspect the vehicle. since then, we have had to track down merecedes benz and basically have had no customer support whatsoever. we located the vehicle for mercedes as they took their sweet time. they did get an inspector there to view the vehicle but have yet to hear anything from them regarding this matter. we have contacted an attorney to protect us and want mercedes to be held liable for this incident. something was very wrong and we are grateful that no one was hurt. *tr |