Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007124912 | Incident Date: Oct, 29 2007 |
| Consumer's City: RADCLIFF | Consumer's State: KY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4HR48N15C | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 30 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 19 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This is the second complaint i have filed concerning this problem. this is a continual issue that, if left uncorrected, will eventually cause an accident. my 2005 jeep grand cherokee (4.7l at) stalls or nearly stalls while coming to a stop, or accelerating from a stop. the last reported incident occurred while approaching a stoplight. since that initial complaint, i have spent 19 hours over 3 visits to the dealer trying to identify the problem. after replacing a solenoid in the throttle assembly, the condition seemed to improve, but has since regressed to pre-repair status. i have received no feedback concerning my original complaint from nhtsa, nor have i been notified by daimler-chrysler of any developments in correcting this problem. relying on dc's initiative to determine the cause and necessary repair for this issue seems irresponsible since they haven't done so in the two years that my model has been on the street. also, if it were not for the personal initiative of the mechanic that replaced the solenoid, i wouldn't have received any help with my problem. the dealer position was that there was no computer registered event, so therefore, the stalling had not occurred. when they could personally observe the event, and capture it in the vehicle computer, they would investigate further to see if any repair was warranted. the survey below asks about property damage, deaths, and fires. do i need to actually have one of these events occur to my family to flag my complaint for appropriate action? knowing a vehicle stalls while braking and accelerating at highway speeds and not aggressively determining the cause until a fatal accident occurs seems irresponsible. hopefully, i do not hear about this inevitable recall the same way my firestone patron pal did. (from the tow truck operator, post-accident). please contact me with the status of this problem as well as instructions of how to get my vehicle repaired correctly. *tr |