Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125096 Incident Date: Oct, 22 2007
Consumer's City: ARNOLD Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GW68J12C Date added to File: May, 23 2021
Date Complaint Received: Oct, 31 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 22 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The hvac blend doors on my 2002 jeep grand cherokee (wj) overland failed at approximately 88, 000 miles causing a loss of heat and defrost abilities. due to the construction of the vehicle it will require a trained mechanic a quoted seven hours of labor to replace a plastic part which has failed. i believe this is a safety hazard, the loss of defrost ability, that jeep manufactures have been aware of and that a recall should be issued so that these jeeps, regardless of mileage may be repaired at no cost to the current jeep owner. *tr