Consumer Complaint Detail

FORD / ESCAPE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125123 Incident Date: Oct, 30 2007
Consumer's City: FLOWER MOUND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cables
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCU93163K Date added to File: May, 23 2021
Date Complaint Received: Oct, 31 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2003 ford escape. while driving approximately 55 mph, the accelerator pedal became stuck to the floor when it was depressed. the contact applied the brakes and shifted into neutral, but the vehicle would not decelerate. she had to continuously exert pressure to the accelerator to release the pedal. she took the vehicle to the dealer and they stated that the strut throttle and accelerator cable failed. the dealer replaced the cable and throttle assemblies for a $500 service charge because the vehicle was not included in nhtsa campaign id number 04v574000 (vehicle speed control:cables). the manufacturer did not provide any assistance. the current and failure mileages were 82,000. the consumer stated ford did not consider the defect a safety issue because the vehicle was out or warranty. updated 11/15/07 *tr updated 05/09/12 *bf updated 05/30/12