Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007125220 | Incident Date: Oct, 09 2007 |
| Consumer's City: PEORIA | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMBU77E41U | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 01 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 11 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On october 10th, following a cold start, the vehicle was shifted from park into drive with the 4x4 mode selection switch set to 2wd mode. instead of 2wd mode, the vehicle was in 4x4 low mode. there was no shift command to go into 4x4 low mode and it was impossible to switch out of 4x4 low mode. the vehicle was driven to a dealership in 4x4 low mode. the dealership claimed that the transfer case shift motor had shorted forcing the uncommanded shift to 4x4 low mode. the shift motor was replaced and the vehicle was returned. the old part is available. on november 2nd, following a cold start, the vehicle was shifted from park into drive with the 4x4 mode selection switch set to 2wd mode. after driving a distance less than 1 mile at a vehicle speed of approximately 20mph, a repetitive clicking noise was observed from under the passenger's side dash. while the vehicle was in motion an uncommanded shift to 4x4 low mode occurred. after coming to a stop it was discovered that it was impossible to switch out of 4x4 low mode. the vehicle was driven to the dealership in 4x4 low mode. the most recent repair prior to this issue was related to a ford recall involving the speed control system. *tr |