Consumer Complaint Detail

HONDA / ODYSSEY / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125257 Incident Date: Oct, 31 2007
Consumer's City: ROSWELL Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 5FNRL18864B Date added to File: May, 23 2021
Date Complaint Received: Nov, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My daughter and i both opened her door at the same time (she with the handle and i with the button on the key). the door opened just a little and then stopped. i asked her to open the door and she said, "no, you open it." she began to get in the car (through the small opening in the door) and i pressed the button. the door closed on her - it did not stop. it pushed hard enough against her to cause a huge mark on her arm. it is completely black and blue and she screamed out and cried loudly from the pain. the door after closing on her reopened. it should have never closed on her. the sensor should have caught it. - we took pictures of her arm if you need them. i have also been caught in the door a couple times (twice) when i was buckling my kids in and accidentally pressed the button. the door didn't stop even though i was in the doorway. i looked online to submit a complaint to honda, but they don't have a way to do it online. i have not yet complained directly to them. let me know if i should. *tr