Consumer Complaint Detail

TOYOTA / TACOMA / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125285 Incident Date: Nov, 01 2007
Consumer's City: RANCHO CUCAMONGA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: TACOMA Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TEKU72N46Z Date added to File: May, 23 2021
Date Complaint Received: Nov, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 05 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 4. my rear end was constantly bottoming out and as a result it created a pretty harsh ride. what exactly does that mean? well, every time i carried a full load of passengers / towed our 19' boat, / or hauled material in the bed it will bottom out. the slightest dip or speed bump even at 10mph is felt. do i feel it when i'm by myself and the bed is empty, and there are no other passengers? yes, but at higher speeds. do i ever off-road my vehicle? no. \ well, typically in the pre 35 thousand miles while under warranty toyotas paper work would constantly state that they were unable to duplicate the problem, therefore there was nothing wrong with it. i called to make an appointment the second time and a girl answered and i asked about making an appointment and i told her about the issue that i was having, and she responded, telling me that my truck was beyond its warranty period. oh, i have 66, thousand miles on it and purchased it in january of 06. anyway, she gave me an 800 number to see if i was eligible. well, a request was put in for one of the main mechanics to take a ride with me to witness the problem. a very short ride later after having hit a few small dips at 10, 20, and 30 miles per hour when he both heard and felt the bottoming out of the vehicle. he suggested that we go back to the service center. we got back and the first thing he did was look under the bed and he popped up and stated that the springs were flat on one side and off on the other side. why didn't everyone else do the same before, now when it's to my convenience to have the issue addressed, i'm denied. i'm denied about an issue that's been there all along. i was simply told "sorry, we can't do anything for you. your mileage is too far over the warranty. ". i've never heard of any other 1/2 ton pickup not being able to carry a load. they should just call the tacoma a cruck because it's more car than truck. *tr