Consumer Complaint Detail

HONDA / RIDGELINE / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125314 Incident Date: Apr, 23 2007
Consumer's City: ANTIOCH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: RIDGELINE Model Year: 2006
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HJYK16526H Date added to File: May, 23 2021
Date Complaint Received: Nov, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 20 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On april 24,2007, i accidentally rear-ended a vehicle stopped at a stoplight. i sustained some moderate front end damage but it was not a serious accident. it is the operation of the srs that i have tried to have honda explain. neither the service manager, factory field service representative, nor the honda america customer service personnel have adequately answered my question as to whether my driver's airbag is functional. at the time of the accident, the driver's seat belt tensioner did lock and the passenger's side airbag did deploy although there was nothing in the passenger's seat. however, the driver's airbag did not deploy. aside form the cost of replacing the unnecessarily deployed passenger airbag and the fact that the factory replacement part did not match my dashboard color, my major concern has been whether or not the driver's airbag was, or still is, functional. there are no error codes on the computer nor lights on the dashboard to indicate a problem. answers to our questions to honda about this have not been adequate and long in coming. aside from an actual crash test how can one be sure that an airbag is functional in light of the fact that it did not deploy when the passenger's airbag and the tensioner lock did deploy? when they snicker at my wife that," since no one was injured, everything must be functioning properly", i do not feel that i am being taken seriously. what is the nhtsa experience regarding srs operation? *tr