Consumer Complaint Detail

FORD / EXPLORER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007125345 Incident Date: Oct, 29 2007
Consumer's City: YUMA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMZU32E7WZ Date added to File: May, 23 2021
Date Complaint Received: Nov, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 27 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife's 1998 ford explorer xlt caught on fire while parked right in front of my kid's school, she drove for 1 mile from our house to the school to pick up my kid, luckily it didn't burn in the garage. the fire according to the fire department looks like it started around the brakes master cylinder under the hood directly in front of the driver and according to the burn marks on the hood looks like it was there where it burned the hottest, the whole engine compartment burned and luckily the fire dptm is real close so it didn't burn completely. upon investigation on the internet i came to know about a safety recall for these vehicles involving the cruise control switch that is located by the brake master cylinder and that can result on fire, so i strongly believe that this incident is a consequence of this recall that i had no idea of. the vehicle is totaled and now we are struggling without our primary family vehicle, i'm just thankful that my family and my house are safe. *jb