Consumer Complaint Detail
MICHELIN / ENERGY MXV4 PLUS / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007125362 | Incident Date: Nov, 03 2007 |
| Consumer's City: NORCROSS | Consumer's State: GA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Michelin North America, Inc. |
| Model Name: ENERGY MXV4 PLUS | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBRN47JX2A | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 03 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have mercedes c230 2002, with oem michelin mxv4 plus 205/55 r16. one tire was blown and replaced 3 years ago. now all tires develop huge cracks on the edge of tread and sidewall as well as inside of tread. tires are in between 5/32nd and 7/32nd tread with 40k miles, and would be good to go for another 2 years easily. but, according to mercedes and michelin dealers (les schwab) tires unsafe to drive! i called michelin 866-866-6605 november 03-07, after 30 min conversation with les schwab manager involved, michelin admit manufacturing defect, and offered 45% off new tires purchase. here is what michelin offer actually means: 1) 45% discount apply only to michelin and same mxv4 plus is $205/ea and it means $820 x0.55 = $451 to pay. 2) i must pay dismount + mount + balance + disposal fees, which is $20 per tire x4 = $80, so total out of my pocket becomes $531 +tax! *jb |