Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125374 Incident Date: Feb, 14 2007
Consumer's City: MINDEN Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU74W53Z Date added to File: May, 23 2021
Date Complaint Received: Nov, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 27 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased a certified used 2003 ford explorer eddie bauer 4x4 in june 2006. one morning in mid-feb 2007, we discovered a crack in the lifegate glass applique that started from the top down, approximately 8" left from the center of the gate. there was no evidence of impact to the plastic, but rather a stress crack. since that time, the crack has grown wider and all the way through the plastic applique. now, another crack has started on the right hand side approximate 6" from the center of the liftgate. we contacted the local dealership in mid-feb 2007 and they stated we would have to pay for the cracked liftgate and it would cost approximately $800. we continue to observe other ford explorer's in the local area with similar cracks in their liftgate plastic applique. *jb