Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125394 Incident Date: Oct, 14 2007
Consumer's City: FAIRFIELD Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have owned my 2002 jeep grand cherokee for 2 years now. overall i have loved the car but two weeks ago on the way home the driver's window just dropped into the door. thinking that was odd and a rarity we continued home. later that evening the left passenger window did the exact same thing. i decided that this wasn't a rarity but some sort of defect and turned to the internet to find out what i should do about the problem. to my dismay i find that there are lots of people that have run into the exact same problem and that it is because of a piss poor design that jeep doesn't want to fix. even more to my dismay i find that not only does jeep not want to fix the issue that want to charge $450 per window to fix it. *jb