Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125471 Incident Date: Aug, 03 2007
Consumer's City: JARRETTSVILLE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2007
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 13 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 8/4/07, my 2007 dodge grand caravan was parked in our driveway, in park with the engine running. i proceeded to open the door and the car went down the hill, into our woods, and hit a tree. the car was in park the entire time. after this, i have spent numerous hours contacting chrysler. chrysler did send out a mechanic and they did admit that the problem was mechanical - transmission did not have the 'parking pin'. i was told by chrysler that this could have happened anywhere. at this point, chrysler wants to replace my old van with a new one and me to pay the difference. i am not agreeing to this. i have also been told by chrysler and the dealership that this was an isolated incident. i believe that this is not true. *tr