Consumer Complaint Detail

TOYOTA / RAV4 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125523 Incident Date: Sep, 24 2007
Consumer's City: SPOKANE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RAV4 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEHH20V226 Date added to File: May, 23 2021
Date Complaint Received: Nov, 04 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 05 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 toyota rav4. while stopped at a traffic light, the contact depressed the accelerator pedal and the vehicle would not move. a few seconds later, the vehicle began to move. the vehicle shifted completely out of gear and then went shifted back on its own. the failure continued during the drive. the vehicle was taken to the dealer and they stated that there was a recall on the ecm and it was reprogrammed. the failure recurred the following day while driving 30 mph. the vehicle was taken back to the dealer and they rechecked the ecm. they stated that the transmission needed to be replaced. the contact took the vehicle to an independent mechanic and he stated that the ecm was faulty, which caused the transmission to fail. the vehicle experienced the same failure when the contact retrieved it from the mechanic. the vehicle was taken back to the dealer and they discovered that the ecm was faulty and made the replacement. there is a tsb for the ecm. the current mileage was 61,800 and failure mileage was 61,059. updated 02-13-08 *bf updated 02/13/08 *tr