Consumer Complaint Detail
CHEVROLET / SILVERADO 3500 / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007125562 | Incident Date: Oct, 28 2007 |
| Consumer's City: WOODRUFF | Consumer's State: SC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SILVERADO 3500 | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, diesel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCJC33153F | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 05 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 29 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: October 2006 i received this letter from chevrolet. we want you to know that the fuel injectors in some 2003 model year chevrolet silverado vehicles, equipped with a 6.6l duramax diesel engine, may require replacement because of high fuel return rates due to fuel injector body cracks, or ball seat erosion, or high pressure seal extrusion. symptoms of these conditions include illumination of service engine soon (ses) light, low engine power, hard start, and/or fuel in the crankcase. this is not a recall. do not take your vehicle to your chevrolet dealer as a result of this letter unless you believe that your vehicle has the condition as described above. what we have don: general motors is providing owners with additional protection for the fuel injectors. if this condition occurs on your 2003 chevrolet silverado within seven (7) years of the dateyour vehicle was originally placed in service or 200,000 miles, whichever occurs first, the condition will be repaired for you at no charge. on 29 october 2007 my wife took the 2003 chevrolet silverado equipped with a 6.6l duramax diesel engine to the chevrolet dealer the injector leaking. the truck engine warranty was void and i was charged $2218.63 for the repair and the chevrolet customer service representative told me they were denying it due to the excessive mileage. the truck had 108,880 miles on it and should be with in the additional protection letter. my invoice had note has banks 6gun system on truck. engine warranty void! the banks manufacturer told me that any equipment that was installed does not effect the fuel injectors and it was already a problem that general motors had sent in the letter in october 2006. i asked for some kind of diagnosis information or other proff that the banks system caused the problem and was denied any information. *tr |