Consumer Complaint Detail

FORD / ESCAPE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125575 Incident Date: Nov, 02 2007
Consumer's City: BROOKLYN Consumer's State: NY
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:power assist:vacuum
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU92Z45K Date added to File: May, 23 2021
Date Complaint Received: Nov, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 17 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In 2006 i experienced the failure of my car to operate one morning. i initially thought that i had made the error since i have a manual vehicle i occasionally take my foot off the pedal; i had no idea why the car had stopped running right after i started it as i began to pull out of the parking space. the car stopped a couple of times which concerned me so i contacted the dealer in new jersey where i was located at the time for him to look at the car for this problem. he assured me that the parts would work and all was right again as i left the service department, new 5l8z-2c053-ba and yl8z-19048-aa parts installed. one year later, november 3, 2007 the same problem began to happen again. i immediately took the vehicle to the dealer and he informed me that the cable and the foot pedal vacuum were no longer operating (5l8z-2c053-ba and yl8z-19048-aa) as was the case the previous year and that he had to wait for a new part in order to replace these defective parts. i asked why this had happened again, and what i was told horrified me. the manufacturer most likely had not resolved the problem of the past and that the problem was in the parts. i asked why there was not a more life safety solution to this very dangerous problem and i was told that since this did not happen often it was not deemed a real issue. the rationale is appalling. how am i expected to be safe with this vehicle when the condition is not resolved it is just prolonged, with failure looming over me? how do i drive my child and the other members of my family and friends in a vehicle that can stop operating at any given moment?? my complaint is in regard to life safety and value of reciprocity. since there is no death as of yet, i must wait for the failure? this is emotionally stressful. *tr