Consumer Complaint Detail

GOODYEAR / EAGLE RS-A / P245

M6A9CMWR1106

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007125666 Incident Date: Oct, 22 2007
Consumer's City: BUENA PARK Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: EAGLE RS-A Model Year: P245
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1N4BA41EX4C Date added to File: May, 23 2021
Date Complaint Received: Nov, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased 4 goodyear eagle rsa tires in the past 2 years (2 purchased @ just tires and 2 purchased at gardena nissan). tires frequently lost air pressure. i went back to just tires and was told that it was because of the rims. i went back to gardena nissan and they could not find anything wrong, so i purchased nitrol thinking this would solve the problem. the problem continued and i took it back, still no problem found. while driving i heard a pop, stopped and saw that the tire was flat. turned into gas station on corner and attempted to put air in, tire would not inflate. called aaa, tow truck driver removed tire and found 3 cracks, 1 of which had blown open. he said it as a manufacturer defect. a week prior to incident i received a recall letter from goodyear for the same defect. i took tire to gardena nissan and they said they could not do anything-i would have to go to goodyear. i then went to just tires, they said the tire was defective but it wasn't covered under the recall because of the dot and they couldn't get authorization because goodyear was already closed for the day. they also found that one other tire had the same cracks in it. so i purchased 2 new tires at the prorated rate. i contacted goodyear the next day about reimbursement and was told that they would not replace the tires because they didn't fall within the recall criteria, eventhough they have the same defect. *tr