Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007125694 | Incident Date: Oct, 20 2007 |
| Consumer's City: CROWN POINT | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM75W1VX | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 06 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Just left highway rest stop in kentucky, no signs of coolant leakage or any problems. within 5-7 miles at 65mph, a beep, beep sound, then temperature gauge rose immediately to high , began to slow vehicle & turned heater on. steam was scene from under the hood as we approached a construction area. we barely made it to a closed weigh station. failure was sudden & catastrophic. had we remained on the highway, an accident would have surely occurred, no shoulder was available. two hours waiting for a tow truck, which finally took the vehicle to the nearest ford dealer. being a sunday, we had to obtain overnight stay in a hotel. monday the dealer diagnosed the problem as a cracked intake manifold. dealer replaced the part, including thermostat & coolant. dealer kept the old parts. dealer said no recall was made for this part. i believe this was a manufacturer's defect which has very serious or deadly consequence & should be reimbursed/corrected by recall of all of these plastic manifolds. please help. thank you *tr |